Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with AND WILL NOT BE RESPONDED TO via this form (please see complaints procedure below). If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

COMPLAINTS PROCEDURE
The practice has a robust complaints procedure which has been developed in line with the latest guidelines. We take all complaints very seriously and hope most concerns can be sorted out quickly and easily, often at the time they arise and with the person concerned. If this is not possible and you wish to make a complaint please contact us as soon as possible to aid any investigations that need to be made.

Please send written details of any complaint to the Practice Manager so that the complaints procedure can be initiated:

Mr Brent Stephen
Practice Manager
Bedminster Family Practice
Regent Road
BRISTOL BS3 4AT