We are thrilled that two COVID-19 vaccines have been approved by the regulators.
We know lots of people are eager to get protected but we are asking people not to contact us directly. We will contact you as soon as we are able to offer you an appointment. This may be by telephone or letter (either from us or the national booking system).
Our Navigation Team are unable to answer questions or offer advice about the vaccine and are unable to book appointments. We hope you will understand that our navigation team are unable to deal with a significant increase in call volumes relating to the vaccine. It is likely that a separate team will contact you to offer you an appointment and ask you some preliminary questions.
We are working with other practices in the area to ensure vaccines are rolled out as quickly and efficiently as possible. This means that when you are invited for vaccination, this may not be at your own GP practice, but may be at a local vaccination site which we have set up.
We are required to offer vaccines in strict order of priority and unfortunately we cannot make exceptions.
Thank you for your patience and understanding at this time. Please be assured that no one will be left behind. This is the start of the vaccination programme and there will be enough for everyone.
Vaccinations Update - 11th January 2021
We are very excited that our SWIFT Primary Care Network, Covid Vaccination Site goes live at Knowle West Healthy Living Centre on 15th January!
We are currently working very hard to get all our patients over 80 vaccinated over the next couple of weeks!
We know patients are keen to be vaccinated but please wait until we contact you to book an appointment. Please do not phone the practice or go to the Healthy Living Centre as this will delay our booking process
Thank you to all SWIFT practices, the Healthy Living Centre, the CSU IT Department & NHS Property Services who have worked so hard to get the site up and running
We are Still Here For You
During this Covid-19 pandemic, the safety of our patients and staff is paramount. We are following national and local guidance around how we can best offer healthcare and safely resume services. We also have to link in to what other hospitals and services are doing.
We are still limited in relation to the number of people we can have in the practice at any one time to ensure a safe environment for our patients and staff. For these reasons;
- Patients with appointments gain entry to the practice via the buzzer and intercom to the right of the doors into the practice. Our doors remain closed at this time
- Please do not arrive more than 5 minutes ahead of your appointment time as we may have to ask you to wait outside
- All patients are asked to wear a face mask whilst in the practice. Please discuss with our Navigation Team in advance if you cannot wear a mask
- The majority of consultations will be by telephone or video, initially at least. Rest assured that if a clinician needs to see you face to face, arrangements will be made. You may also be asked to send in photographs where this is likely to help a clinician
Don’t let worries about Covid-19 stop you seeking medical help when you need it. If you or a loved one has signs of a serious condition or illness like a stroke or severe chest pain get help straight away by going to A&E or calling 999 https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-go-to-ae/
Thank you for your support. Stay safe.
What's New for August 2020?
Like many other practices we are, from Monday 3rd August 2020, introducing Care Navigation alongside a new appointment system, which will help us to make the best use of the resources available and ensure that patients;
- receive the most appropriate care
- from the most appropriate health care professional
- at the most appropriate time
Our Navigation Team are not medically trained but, at the request of our GPs, they will ask some questions to enable them to navigate patients to the most appropriate source of help
Please help them to help you by providing a brief description of your concern and answering any questions they may ask. Information provided is dealt with in the strictest of confidence.
For information about appointments please see our Appointments page
Helping You To Better Health
Here at Bedminster Family Practice we offer a full general practice service and run specialist clinics for diabetes, COPD, coronary heart disease and asthma sufferers and for minor surgery.
We aim to treat all our patients promptly, courteously and in complete confidence. We believe it is important that you know who you are speaking to and so our practice staff wear name badges and also identify themselves on the telephone.
Your Health and Local Services
The Bristol service finder app can help you find your nearest, most appropriate health service using GPS mapping, wherever you are in England. Click this link to find out more
HEALTH AT HOME PUBLIC CAMPAIGN
The general public have been asked to stay at home as much as possible. If people need an NHS service, they should try to do it online from home first (unless it is a serious or life-threatening emergency, they feel very unwell, or to attend ongoing treatment and have been told to do so). The Health at Home campaign signposts the public to useful information about how to contact their GP, order repeat prescriptions, manage their wellbeing & existing conditions – without leaving their home.
Urine samples left at reception desk
Please note that urine samples can no longer be accepted by our receptionists unless the sample has been requested by a doctor or nurse. Safe testing and interpretation can only be provided if a doctor or nurse recommends a test. If you believe you need any form of medical test please arrange a nurse or doctor appointment to allow for a proper assessment and management plan.
Login to Patient Access Online Services for booking appointments and ordering prescriptions
Special educational needs and disability (SEND)
A child or young person has special educational needs and disabilities if they have a learning difficulty and/or a disability that means they need special health and education support, shortened to SEND. Further information can be found by visiting https://www.bristol.gov.uk/web/bristol-local-offer/about
(Site updated 26/01/2021)