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Regent RoadBedminsterBristol, BS3 4ATTel: 0117 966 3149
Appointments can be made by;
We are no longer booking appointments at the front desk. This helps us look after the safety of patients and staff.
Some nurse appointments are also available online.
How to get the most out of your GP appointment
Please let us know ASAP if you cannot make an appointment, so we can offer it to someone else. You can cancel appointments in the following ways;
GP appointments are now available in your area during the evenings and at the weekend. To book an appointment, contact your practice
When you call the surgery, our care navigators book you in to see the most appropriate member of the multidisciplinary team. To optimise patient experience and ensure that everyone gets the care that they need, our care navigators will direct appropriate patients to the community pharmacist.
If you have any questions, please speak to the local pharmacy team, or contact the surgery.
For further information: Go to www.nhs.uk/pharmacyadvice
We ask all patients to come to the surgery to see a doctor unless it is physically impossible for the patient to leave the house at the time of the home visit request. Four patients can be seen in surgery in the time it takes to visit one patient at home. If you request a home visit the GP may ask you to attend the surgery where investigations can be undertaken quickly. You are more likely to be able to see your usual GP if you attend the surgery rather than request a home visit.
If you are unable to come to the surgery and may need a home visit, please contact us before 10.00am on 0117 966 3149. Please always try to get to the surgery as we can offer more comprehensive care here.
We are a teaching and training practice and this means that from time to time we will have a doctor working with us for up to twelve months while learning about general practice. All of the doctors are fully qualified and work as an integral part of the practice.
As part of our accreditation to train doctors intending to become general practitioners, the practice needs to be regularly inspected for this purpose, and this involves inspection of the medical records. Only doctors approved for this purpose will do this, and they will respect completely the confidentiality of any information. Nevertheless, if you do not want your records to be available for inspection then please inform the practice of your wishes.
Sometimes the doctor may wish to video record their consultations and in this case your permission will always be requested beforehand.
Students may also be attached to the practice from time to time and they may sit in with one of the doctors during consultations. You will be asked if you would prefer not to have someone else there when you consult the doctor and your wishes will always be met.
Dr S Davies
Before you can start booking appointments with the surgery or use any of the other features, you must first register with Patient Access.
NOTE: your personal information is kept safe and secure when using Online Appointments.
1. At the practice, inform the receptionist that you would like to register for Patient Access. After providing proof of ID (Photographic ID OR proof of address), you will be issued with a unique username or password. If you telephone the surgery and ask to register, you will be told to come to the surgery to collect your login details.
2. On your computer, using your normal internet browser, enter the website address given on your registration letter. Alternatively you can use the link at the top of this page or by clicking on the REQUEST AN APPOINTMENT icon on the home page of our website.
3. Login - using the name and password given to you.
NOTE: for security purposes, if the information is not accurately entered, you will not be allowed access. The surgery is unable to access details of your username and password and if this is lost, you will need to contact the surgery and start the process again.
YOU CAN NOW BOOK APPOINTMENTS ONLINE!
Once logged in you will be able to book, view and cancel appointments.
When you book appointments in this way, you will receive confirmation immediately. There is no need to confirm it by phone or email - please just ensure you arrive promptly on the day!
Should you have any questions or comments about using Online Appointments, please contact a member of the team at the practice who will do their best to help you.
If you are unable to attend an appointment, please telephone or use the cancellation form at the foot of the home page in advance of your appointment so we can offer the appointment to another person.
We ask that you only use the cancellation link on the home page to cancel appointments which are more than 24 hours in advance.